CONTACT US
LET’S SORT IT OUT.
Questions about your order, your mystery box, or anything BoxieJoy? We’re here to help.Send us a message and we’ll get back to you as soon as we can.
HOW CAN WE HELP?
Tell us what’s going on and we’ll point you in the right direction.
BEFORE YOU MESSAGE US…
HAVE A SHIPPING QUESTION?
Find delivery estimates, tracking information and shipping details.
SHIPPING & DELIVERY →NEED A RETURN OR REFUND?
Check our return eligibility and refund information before submitting a request.
RETURNS & REFUNDS →
PREFER EMAIL?
SAY HELLO.
You can also reach our support team directly by email.
CUSTOMER SUPPORT
When contacting us about an existing order, please include your order number and the email address used at checkout.
We aim to respond as quickly as possible during business days.
ALL SORTED?
BACK TO THE FUN.
Your next surprise might already be waiting.